Tera Event Host Agreement

IMPORTANT — PLEASE READ BEFORE APPLYING TO LIST AN EVENT ON TERA. BY COMPLETING YOUR APPLICATION AND CLICKING 'I AGREE', YOU ACCEPT THESE TERMS IN FULL.

1. Parties

This Event Host Agreement (the "Agreement") is entered into between:

(1) Tera Marketplace Ltd, a company incorporated in England and Wales (Company No. 17209195) ("Tera", "we", "us", "our"); and

(2) The individual or entity who has applied to list events on the Tera platform and accepted these terms (the "Event Host", "you", "your").

2. Definitions

Booking — a confirmed ticket purchase made by a Client for an Event listed on the Platform.

Client — any individual who registers on the Platform to discover or book wellness events.

Commission — the fee retained by Tera on each Booking as set out in Clause 7.

Event — a live wellness event, experience, or gathering listed by the Event Host, including single and multi-session events.

Nuru Programme — Tera's equity programme providing zero-commission access and visibility priority to eligible Event Hosts (Schedule 1).

Payout — the net amount payable to the Event Host after deduction of Commission from completed ticket sales.

Ticket / Ticket Tier — a purchased right of admission and its pricing category (e.g. Early Bird, General Admission, VIP).

3. Nature of the Relationship

3.1 Marketplace intermediary

Tera operates as a marketplace platform facilitating the discovery and ticketing of wellness events. Tera is not an organiser, co-organiser, or provider of any Event. The contract for the organisation and delivery of any Event is formed directly between the Event Host and the Client.

3.2 Independent contractor

The Event Host is an independent contractor. Nothing in this Agreement creates any employment, agency, partnership, or joint venture. The Event Host is solely responsible for tax, insurance, regulatory compliance, and health and safety obligations connected to their Events.

3.3 No exclusivity

This Agreement is non-exclusive. The Event Host may list on other platforms; Tera may onboard other event hosts in any location or modality.

4. Event Host Onboarding & Approval

4.1 Application

To list Events, the Event Host must complete Tera's application form at meettera.com/list-event, providing:

• Full legal name and trading name (if applicable)
• Contact details and location
• Description of the type of events to be listed
• Stripe Connect onboarding details for payment receipt
• Confirmation of public liability insurance (recommended — see 8.3)

4.2 Approval

Tera reserves the right to approve or reject any application at its sole discretion. Approval is not guaranteed. No credentials or qualifications are required to apply, but Tera may take the nature and suitability of proposed Events into account.

4.3 Representations on application

By submitting an application, the Event Host warrants that all information is true and accurate, they have the legal right to organise and sell tickets, and they hold all licences and consents required.

5. Event Listings & Content

5.1 Creating an Event Listing

Each Event Listing must accurately describe the Event: name and full description, date/time/location, Ticket Tiers and prices, capacity per tier and total, and any prerequisites, age restrictions, or accessibility information.

5.2 Ticket Tiers

The Event Host may offer multiple Ticket Tiers per Event. Each tier must have a clearly stated price and description. Commission applies to each Ticket Tier at the rate in Clause 7.

5.3 Capacity

The Event Host sets total and per-tier capacity. Tera closes sales automatically when a tier reaches capacity. The Event Host is responsible for accuracy and compliance with venue, licensing and safety requirements.

5.4 Content standards

Content must be accurate, not infringe IP, avoid defamatory or discriminatory material, comply with UK ASA guidelines, and make no unsubstantiated medical claims.

5.5 Tera's right to edit or remove Content

Tera may edit, remove, or de-list any Event Listing or Content that breaches these standards, using reasonable endeavours to notify the Event Host.

5.6 Licence to Content

The Event Host grants Tera a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and distribute their Content on the Platform and in Tera's marketing materials. The Event Host retains ownership.

6. Tickets, Cancellations & Refunds

6.1 Ticket purchase

Tickets are purchased directly through the Platform. Bookings are confirmed immediately on payment; no host approval is required.

6.2 Non-refundable tickets — Client cancellation

All Tickets are non-refundable. If a Client cancels or cannot attend, no refund will be issued. The Event Host must ensure this policy is clearly displayed on the Event Listing.

6.3 Event Host cancellation

If the Event Host cancels an Event, all Clients receive a full automatic Stripe refund, the listing is removed, no Payout is due for that Event, and repeated cancellations may result in suspension.

6.4 Event rescheduling

If the Event Host reschedules, all ticket-holders must be notified via the Platform and offered a transfer to the new date or a full automatic refund. A minimum 7 days must be allowed for this choice.

6.5 Event delivery

The Event Host is solely responsible for delivering each Event to a professional standard and in compliance with all applicable laws and licences.

7. Fees, Commission & Payments

7.1 Commission structure

7.2 Payout

Payout equals total Ticket revenue minus Event Host-side Commission. Payouts release to the Event Host's Stripe Connect account 24 hours after the Event date, subject to the Event having taken place, Stripe verification, and no open disputes.

7.3 Payment processing

Payments are processed by Stripe Payments Europe Ltd (FCA-authorised). By listing on the Platform, the Event Host agrees to Stripe's Connected Account Agreement.

7.4 Taxes

The Event Host is solely responsible for declaring and paying all taxes arising from ticket sales. Tera does not provide tax advice.

7.5 Currency

The Platform supports GBP, USD, EUR, GHS, and NGN. Currency conversion fees and exchange rate risks are borne by the relevant party.

8. Event Host Obligations & Standards

8.1 Licences and permits

The Event Host must hold all licences, permits, consents, and regulatory approvals required to host their Events, including venue hire, entertainment licences, and health and safety permissions.

8.2 Client welfare

The Event Host must provide a safe environment, implement appropriate health and safety measures, have emergency procedures in place, and refer attendees to professional services where indicated.

8.3 Insurance

Public liability insurance of at least £1,000,000 is strongly recommended for in-person events. Tera does not require proof as a condition of listing but accepts no liability where adequate insurance is not held.

8.4 Data protection

The Event Host must comply with UK GDPR and the Data Protection Act 2018. Client data obtained via the Platform must not be used for any purpose other than delivering the booked Event without separate consent.

8.5 Prohibited conduct

• Diverting Clients off-platform to avoid Commission
• Offering incentives designed to circumvent the ticket system
• Manipulating reviews or ratings
• Discriminatory, harassing, or abusive conduct
• Listing Events that are illegal, unsafe, or otherwise prohibited

8.6 Off-platform solicitation

Off-platform solicitation is a material breach. Tera may immediately suspend or terminate the Event Host's account and seek damages representing lost Commission revenue.

9. Tera's Obligations

• Use reasonable endeavours to make the Platform available 24/7
• Process Payouts in accordance with Clause 7.2
• Provide a dashboard to manage listings, ticket sales, and analytics
• Notify Event Hosts of material policy or Commission changes with at least 30 days' notice
• Handle Client disputes fairly, giving the Event Host reasonable opportunity to respond
• Comply with applicable data protection laws

10. Intellectual Property

10.1 Tera IP

All rights in the Platform (technology, design, matching engine, brand assets) belong exclusively to Tera. The Event Host is granted a limited, non-exclusive licence to use the Platform for listing and delivering their Events.

10.2 Event Host IP

The Event Host retains all rights in their Content. The licence in 5.6 does not transfer ownership.

10.3 Data

Tera owns anonymised platform data used to improve the Platform. No personally identifiable Event Host data will be sold to third parties.

11. Liability & Indemnity

11.1 Tera's limitation of liability

To the fullest extent permitted by law, Tera is not liable for the quality, safety, legality, or outcome of any Event, nor for any Client's actions. Tera's total aggregate liability shall not exceed the total Commission paid by the Event Host in the 12 months preceding the claim. Indirect, consequential, special, or punitive loss is excluded.

11.2 Event Host indemnity

The Event Host indemnifies Tera against any claims arising from any Event they organise or deliver, breach of this Agreement, their Content, Client claims arising from their conduct, or breach of applicable law.

12. Term & Termination

12.1 Term

Begins on approval and continues until terminated in accordance with this Clause.

12.2 Termination by Event Host

On 30 days' written notice; any Events with active ticket sales must be cancelled and refunded.

12.3 Termination by Tera

For convenience on 30 days' notice; immediately for material breach, risk to Client safety, false representations, or insolvency.

12.4 Effect of termination

Listings are de-published, active-ticket Events are cancelled and refunded, outstanding Payouts for completed Events are released under 7.2, and clauses 7, 10, 11 and 13 survive.

13. Confidentiality

Each party will keep confidential the other's non-public information, subject to standard exceptions (already public, already known, or legally required disclosure).

14. Reviews & Ratings

Clients may submit reviews after an Event. Tera does not guarantee their fairness but may remove false or abusive reviews. The Event Host must not manipulate or suppress reviews. Reviews may affect ranking and visibility.

15. Dispute Resolution

15.1 Booking disputes

Tera will investigate Client disputes and act reasonably, giving the Event Host opportunity to respond. Tera's determination on refunds and Payouts is final.

15.2 Disputes between the parties

Any unresolved dispute is subject to the exclusive jurisdiction of the English courts.

15.3 Governing law

This Agreement is governed by the laws of England and Wales.

16. General

16.1 Entire agreement

This Agreement (including Schedules) is the entire agreement between the parties.

16.2 Variation

Tera may update this Agreement with at least 30 days' notice; continued use constitutes acceptance.

16.3 Assignment

The Event Host may not assign without Tera's consent; Tera may assign to a successor entity.

16.4 Waiver

Failure or delay in exercising a right is not a waiver.

16.5 Severability

Invalid provisions are modified to the minimum extent necessary; the rest continues in force.

16.6 Notices

Notices to Tera: hello@meettera.com. Notices to the Event Host: the email registered on their account.

Schedule 1 — The Nuru Programme

Purpose

The Nuru Programme is Tera's built-in equity infrastructure to amplify the visibility and economic opportunity of event hosts from underrepresented communities and healing traditions globally.

Eligibility

• Events centred on non-Western or indigenous healing traditions; or
• Based in the Global South (sub-Saharan Africa, South and South-East Asia, Latin America, Caribbean); or
• From a community historically underrepresented in mainstream wellness platforms;
• And approved by Tera as part of the Nuru Founding cohort.

Founding programme benefits

• Zero Commission — 0% Event Host-side Commission for 12 months from Nuru acceptance (Client service fee still applies).
• Visibility Priority — priority flag in matching and discovery.
• Nuru Badge — visible badge on profile and Event Listings.

Nuru reversion

After 12 months, Commission reverts to the standard rate (3%). Tera will notify 30 days before the reversion date.

Nuru capacity

The Nuru Founding Programme is limited to the first 100 eligible participants across all supplier types.

Tera Marketplace Ltd · Company No. 17209195 · Registered in England & Wales · hello@meettera.com · meettera.com — Event Host Agreement v1.0. This page is provided for information and does not constitute legal advice.